Frequently Asked Questions

Find answers to common questions about our jewelry and services

What materials are used in Missoma jewelry?

Our pieces are crafted using high-quality materials, including 18ct gold vermeil, 18ct gold plating on sterling silver, and ethically sourced gemstones.

How should I care for my jewelry?

To maintain shine, avoid contact with perfumes, lotions, and water. Store your pieces in a cool, dry place, preferably in the provided Missoma pouch.

Does Missoma jewelry come with a warranty?

Yes, we offer a 2-year warranty on all our jewelry, covering any manufacturing defects from the date of purchase.

Can I personalize my jewelry?

We offer complimentary engraving on a selection of our pendants and bracelets to make your pieces truly unique.

Are your diamonds ethically sourced?

Absolutely. We only use conflict-free diamonds that comply with the Kimberley Process to ensure ethical standards are met.

Is your packaging sustainable?

Yes, our iconic blue boxes are 100% recyclable and made from FSC-certified materials.